Physiotherapy

Frequently Asked Questions

Physiotherapy FAQ’s

How do I schedule an appointment?

Booking is simple - just click the Book Online button and choose your service, date, and time that suits you. You’ll receive instant confirmation by email. We ask for a £10 deposit when you book online which is taken off your final bill once your session is completed. If you prefer to speak with someone, you can call us directly or email bookings@resyncphysiotherapy.co.uk, and we'll be happy to arrange your appointment for you.

What is physiotherapy?

Physiotherapy helps you recover from injury, reduce pain, and restore movement. At Resync, all our Chartered Physiotherapists are fully registered with the HCPC and members of the CSP, which means you’re in safe, professional hands.

What should I expect from my first appointment?

Your first session includes a full assessment to identify the root cause of your problem and create a clear treatment plan. If you’ve booked an hour appointment, you’ll also receive treatment during that session — this may include hands-on techniques, joint mobilisations, and guided exercise therapy tailored to your needs. You’ll leave with answers, a plan, and a clear understanding of your next steps.

What should I wear?

Comfortable, loose-fitting clothing you can move easily in — for example, shorts or leggings and a T-shirt. If we need to assess a specific area, we’ll make sure you’re comfortable throughout.

Do you accept private medical insurance?

Yes, we work with some private medical insurers. Please contact us directly before your appointment to confirm we can accommodate your policy, as cover varies between providers.

What types of injuries or conditions do you treat?

We treat a wide range of problems, including back and neck pain, sports injuries, arthritis, tendon issues, post-surgical rehab, and everyday aches and strains. Our approach works whether you’re recovering from an injury, managing a long-term condition, or simply want to move and feel better.

What's the difference between physiotherapy and sports massage?

Physiotherapy focuses on assessment, diagnosis, and treatment to solve the root cause of pain and prevent it coming back. Sports massage is more about relieving tension, improving circulation, and supporting recovery - it’s often used alongside physiotherapy as part of a wider treatment plan.

Can you help if I’m pregnant and experiencing pain?

Yes — our physiotherapists are experienced in supporting women during pregnancy. We use safe, tailored techniques and exercise advice to help manage pain and improve mobility at every stage.

My child has an injury - can you help?

Absolutely. Children and young people are often highly active, juggling school, sports, and extracurricular activities, which means injuries and growing pains can happen. At Resync, we provide tailored, progressive treatment plans that match their age, activity level, and sporting demands - helping them recover safely, build resilience, and return to the activities they love with confidence.

What if my problem keeps coming back?

We don’t just treat symptoms - we focus on finding and addressing the underlying cause. Our staged approach is designed to prevent issues from recurring, so you can move with confidence long term.

Physiotherapy

The Resync Method

What We Treat

Common Conditions We See

Back Pain

Sporting Injuries

Arthritis & Joint Related Degenerative Conditions

Physiotherapy FAQ’s

Your Local Physiotherapist

Balsall Common Clinic

Services Offered

Balsall Common Clinic